Thursday 19 May 2011

Useful quote from p. senge on resistance to change

'whenever there is resistance to change, you can count on there being one or more 'hidden' balancing processes. Resistance to change is neither capricious nor mysterious. It almost alw
Ys arises from threats to traditional norms and ways of doing things. Often these norms are woven into the fabric of established power relationships. The norm is entrenched because the distribution of authority and control is entrenched. Rather than pushing harder to overcome resistance to change, artful leaders discern the source of the resistance. They focus directly on the implicit norms and power relationships within which the norms are embedded.'
P88 the fifth discipline

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